This interactive and collaborative session will explore how some innovative organizations are engaging with and training the channel faster and with more impact. You will learn how two technology companies and the leading single-cup coffee system maker used analytics to understand learning behavior to adjust and improve their training efforts practically in real time. Hear how these same organizations created a 2-D learning community to allow easy access to content, subject matter experts and peers. You will also get input from the audience to hear other best practices used in other industries.

Speaker Eric Vidal Director of Products & Learning Environments InterCall Bio Eric Vidal is the director of product marketing for InterCall. He was a contributor to the recently published book The New Virtual Classroom and is considered a leading voice and expert in virtual learning and Web collaboration. Vidal has more than 15 years of experience in developing, implementing and optimizing Web collaboration, online learning and marketing communications for numerous organizations. He manages the virtual university and product education initiatives at InterCall, and he managed the virtual classroom product for two years at WebEx. Prior to joining InterCall, Vidal held management positions at Cisco, WebEx, IBM, BBDO Worldwide and Macromedia.

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